Toetum Kids have a ‘no problem’ return policy. If you wish to return something for any reason within 30 days we will happily do so without question. As long as we receive the returned items unused and in original condition with packaging and receipt we are more than happy to exchange or refund the cost of the items. Please note the delivery charge cannot be refunded. For exchanges please enclose a self addressed pre-paid satchel for us to send you replacement items. If you decide to change your mind let us know via email, drop a note with all your details to firstname.lastname@example.org.
Unfortunately faulty items do get past our quality checks. If this does happen we will exchange or refund the full cost of items and postage charges. Please let us know immediately via email email@example.com.